Calderdale Council have now shared this update in regards to the re-commissioning of the Children’s Centre Services
Over the last week we have been unable to receive external emails, this has now been rectified but any emails sent during this time have been lost. If you are a partner, professional or a parent who has sent us an email via our contact us section of the website please could you resend your email.
We apologise for any inconvenience this may have caused.
This is our Catch the Comment winner for quarter ending June 2018, the comment was written whilst attending a Dad’s Event at Ash Green Children’s Centre: “Today was a good day due to the event, playing football which is a good sport and exercise for the kids. My son really enjoyed it, so have I”. We received 126 Catch the Comments for the quarter, so a big thank you to all those that took the time to complete one, your feedback is appreciated!
Examples of some of the positive comments from Family Learning courses:
Very good course. Very good as helps children develop knowledge of colours and shapes. Enjoyed being able to experiment with different shapes and colours and mixing the clay. (Jumping Clay at Illingworth Children’s Centre)
This is the first course I have attended through Sure Start, I have enjoyed it and it has encouraged me to seek classes for the longer term. (Parent and Baby Pilates at Holywell Green Children’s Centre)
Examples of some of the positive comments from Family Support Team:
I would highly recommend Family Support if you are in need. I also would like to thank my worker for everything she has done for me. I cannot thank her enough. She is a star even if I wasn’t very compliant.
I feel relieved that we are getting somewhere after asking in school/GP etc. and feeling like there wasn’t any help. I now feel we are getting the help we need.
Examples of some of the positive comments from Children’s Centre Daycares:
The session ran well all the staff did an amazing job and made all parents feel welcome. It’s nice to see the children in the nursery environment. (Royal Wedding Party at Ash Green Children’s Centre Daycare)
The staff at Elland Children’s Centre have been amazing. They are my second family and have been amazing with my children. They always go the extra mile! Thanks so much. (Elland Children’s Centre Daycare)
Sure Start has helped my son settle in fantastically. He has suspected autism and has set routines for him, have certain toys ready for his arrival and he loves coming. (Field Lane Children’s Centre Daycare)
Examples of some of the positive comments from Children’s Centre Groups:
We love coming to play group and mixing with other children and mums. It’s wonderful that the playgroup provides activities for the children. (Buddy Bears at Illingworth Children’s Centre)
Loved this little event today. As my little girl is just starting to walk, it’s been great to watch her with balls, hoops and walking around unaided (for the first time too). Definitely need to do more of these events. (Keep Moving Event at Kevin Pearce Children’s Centre Daycare)
My son is football mad and really enjoying today. I think that as it’s a Children’s Centre the activities are really good and everybody seems to be enjoying themselves. My son has a certificate, a medal and few lots of chocolate footballs which he is loving, so keep up the good work. (World Cup Event at Wellholme Park Children’s Centre)
Manic Mondays at Creations Community Children’s Centre, due to low numbers, it is with regret that we have had to close this play session for 0-5 years; however our Tuesday group, which is currently for ages 0-18 months, will now be extended to incorporate the ages of Monday’s group. Please see flyer attached for more information.
Annual Consultation 2017
This is Megan, a parent who attends Creations Community Children’s Centre and took part in 2017’s annual consultation. Her questionnaire was randomly selected as the winner and here she is collecting her prize, £50 of love to shop vouchers. Thank you to everyone that took part in the consultation, we received 925 responses in total, a 15% increase on last year.
This summer, North Halifax Partnership achieved The Calderdale Volunteering Kite mark for demonstrating consistent quality as a volunteering involving organisation. The kite mark covers all aspects of our practice from how we recruit volunteers to the one to one supervision and supported next-steps for volunteers.
The kite mark is awarded by North Bank Forum (Nbf), the organisation which provides support to the voluntary sector on behalf of Calderdale Council, and is known locally as Calderdale Sector Support. Together with our other awards and accreditations like Quality for Health; Bronze Award for Environmental Business Pledge; and CHAS accreditation, the Volunteering Kite mark shows that people outside NHP have looked at our work across the organisation and confirmed it meets a high standard. Well done everyone for achieving this.
We are pleased to announce that North Halifax Partnership have been successful in achieving the level 2 Quality for Health award. There were many positives and many areas of excellent practice were commented on.
The Assessor also fed back that:
Without exception every Service User he spoke to confirmed they were made extremely welcome and treated with dignity, kindness, compassion, courtesy, respect, understanding and honesty at all times.
He also said that
The highly effective systems and the passionate culture of support that exists throughout the organisation ensures delivery of a high quality and totally ‘customer focused’ approach.